If you have any problems with your jewelry, please contact us by email at sayhi@sosoapt.comand we will help you to find a solution.

Each piece is individually handcrafted in our workshop so it takes around 2 week to prepare your order, delivery time depends on the country. You will receive an email with the tracking number once the package has been shipped.
Please contact us at sayhi@sosoapt.com for more information.

Well my friend, if you have the doubt it's because it probable needs it. Fine line could heal a bit grey or thinner than expected, if the lines are an-even could be another reason to touch it up.
In the end I just want you to love your tattoo so contact me if you see something that you think it could be better.
Send me a picture and tell me what is it that you would like to improve, I'll have a look and recommend you what I think it's best.

If "Just needs a clean" then, warm water, mild dish soap and soft toothbrush. That's it.
If "My silver went to the dark side" then, we need a soft cloth and a coffee spoon of baking soda. Gentle, evenly and effective, clean the piece avoiding touching the stones. This will do a little polish which should be enough to bring your piece to the bright side again.

Some pieces are meant to exist only once. If you have a vision, an idea, or a story you’d like to turn into a piece of jewellery, we’d love to hear from you. Reach out to us at sayhi@sosoapt.com with your request — we’ll get back to you very soon to bring your idea to life.

Before getting a tattoo, keep your skin well hydrated, avoid alcohol and sun exposure, and make sure to eat and rest properly. Afterwards, wash it gently with mild soap and water and apply Auaphor twice a day. Avoid scratching, getting it wet, or exposing it to the sun until it is completely healed (4 weeks)